Trimlight Troubleshooting Steps

This will vary based on the controller type you have. Our newest system, the Edge controller, offers almost limitless possibilities. Contact us for more details.

Yes, from the color palette screen simply long press any color circle outside the gray line box and a window will pop up giving you the option to slide your finger through the color spectrum to a specific custom color. You can also type in RGB codes for different color options. Then click OK and that custom color will be saved in that color circle.

Yes, we have a preset for warm white on the custom color palette screen. Click on the color circle labeled WW which is the first circle on the second row. In addition to long pressing a custom color circle and dragging your finger across the color spectrum, you can also type in RGB codes directly into the boxes below the R-G-B settings. For a list of custom color RGB codes to input, use google to search for RGB color code charts.

With RGB lights, pure white uses a combination of red, green, and blue to create the color. Therefore, the pure white setting may appear to have a blue hue, some people see the hue and some do not. We recommend looking at pure white from the sidewalk or street before trying to adjust the setting. If you still want to take the blue out, you can go into the custom color setting, type in 255 in each box below the corresponding R-G-B. From there, slowly decrease the number in the blue category until you see a white light you like. You can also use google to search for lists of RGB codes for different white hues. The Trimlight app includes a standard warm white and standard cool white option as well as the ability to customize shades any way you’d like!

Typically, LED diodes with lenses can become faded or damaged due to constant sun exposure over time. However, Trimlight’s residential lighting has no lens or covering, just the direct LED shows out of the channel, which means Trimlight LEDs will not fade, get cloudy, or become discolored over time like many other exterior LEDs. Furthermore, Trimlight residential LEDs face down and below the channel which further protects them from constant sun exposure.

‍The answer is sometimes. If the glitch or fault occurs within the RGB components then it will only affect that light. The light may turn a different color or shut off completely. If the glitch or fault occurs within the data wire of the affected light, it may affect all the lights after it in line. Either way it is a quick and simple repair, reach out to your local dealer and they will swap out the affected light which will correct any issue.

Please contact us to schedule a hassle-free replacement if one of your lights has gone out. Rest assured, your bulb is safeguarded by a product warranty of up to 50,000 hours of light use and we also offer a two-year labor warranty.

Hardly any! Each Trimlight bulb uses 0.6 watts of energy. A 200 foot system would then use 120-400 watts. That means you would have to run your Trimlight system for nearly 3-8 hours before you’re billed $0.06 – $0.20! In comparison, incandescent Christmas lights use anywhere from 1000-1400 watts for the same number of lights!